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Winter Pool Cover in Rattray Marsh, ON
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Client Testimonials
Kelly Lima2025-01-27Trustindex verifies that the original source of the review is Google. The safety cover we had installed couldn’t be a better fit for our pool. We have a very unique pool with waterfall and our previous pool company told us a safety cover wasn’t possible. Dan was able to measure + source a cover that was a perfect fit for protecting our pool. We are happy with the armour stones now being protected so that the two dogs can’t get hurt or fall in the pool during the winter. Overall it’s been a great experience, and we know it was a tough install on the one side, but they were still very efficient with their work and we’re definitely happy with the result! Looks great too. Vinicius Silva2024-09-23Trustindex verifies that the original source of the review is Google. The fact that we were able to swim last year was the best feeling ever. We didn’t get our pool finished until the start of fall last year, but our kids didn’t seem to care– they wanted that first swim! The team at Dundas Valley Pools did a great job changing the slope of our backyard so that we have more space to walk around the pool. We are super glad we got the retaining wall as there were other companies telling us that only an on-ground pool was an option for our backyard, and we didn’t like the idea of an on-ground pool. Before we never really used the backyard, and now the kids are in it more than ever. We’re looking forward to the pool getting opened this year and cranking up that heater! Thanks guys. Farah H2024-07-19Trustindex verifies that the original source of the review is Google. We have Dundas Valley Pools open and close our pool each year since 2021, and we’ve had a great experience thus far. During the first year, our pump was missing one of the plugs (previous pool company, long story…) and they were able to replace it with one they had in their van that very day. Also I liked that Dan lubricated each of the parts before putting them in. For our closings, they are always careful to make sure all of the water is blown out of the jets and the skimmer. Harry Hyde2024-06-26Trustindex verifies that the original source of the review is Google. The guys did a great job cleaning my pool. They used their gas powered pump attached to some sort of tool and vacuumed all of the debris out onto the street for us. This works great since we have a safety cover and we also have a cartridge filter. Hopefully we can get one more year out of our cartridges. Antônio Gomes2024-06-14Trustindex verifies that the original source of the review is Google. Our backyard is something we are now able to enjoy more than ever thanks to Dundas Valley Pools for their pool and hardscaping work. Our property isn’t the biggest, and because of the angle to it that limits the spacing even more. To be able to step down and into a backyard that is now all on one level is something I had thought would have only been possible with wood decking. The kids are so happy with the pool and basketball net, and our patio makes for so much space to entertain our friends and family during the warmer months. Dan and his guys were careful with the stone spacing and leveling, and it really shows because it’s held up nicely over the past 7 months. Looking forward to getting the pool opened this summer! Thanks again for making it into an actual backyard for us. Richard Denis2024-06-12Trustindex verifies that the original source of the review is Google. It was not our intention to write a review for Dan Stewart at Dundas Valley Pools, but he reached out three times in a span of a week, so he’s going to get an honest one. If you are planning on hiring Dan for any sort of work, do yourself a favour and RUN the other way and hire a reputable pool company. We got a quote from Dan in the summer of 2020 and that experience was pleasant. Dan was responsive. It wasn’t until we gave him the first deposit for his work on a new pool and spa that things started to turn and we knew we had made a mistake hiring Dan. Dan advised we would be first in line in the spring for a new pool/spa build in 2021. His quote was very comparable to other pool companies that advised they could only start in mid summer 2021. Dan promised us we’d be first in line in the spring (he estimated no later than April 2021, likely sooner). He even said if the ground thawed in February he’d start digging. He said 100% by May 24 weekend we’d be swimming and that it would take 6-8 weeks. So we chose Dan. Throughout the winter we started wondering when we’d see designs so materials could be ordered. He kept promising that something would come from his “designer”. We didn’t see that design until well after they’d broken ground and as you can see from the picture of our pool house we’ve included, he never had a designer (Picture included). We had already given him a significant amount of money and looking back, we should have pulled the plug. Although we were promised we’d be first in line in the spring, he did not break ground until July. Dan forgot to order the steel and when we had enough of his excuses, we called the manufacturer and they advised he only ordered the steel a week prior (when he said it was done months prior) and they would put a rush on it. The day they broke ground, the crew advised us there was a huge 18" drop from our back patio to the pool deck. This should and could have been caught with a designer back in the winter. The end result was another $10,000 in new stone steps that weren’t budgeted for thanks to Dan’s lack of experience. The crew would show up and often 30 mins later leave after they advised "Dan needed them at another job". Dan would go days and weeks without showing up to our home and he wouldn’t respond to messages. When I confronted him with our frustration he quickly became defensive and advised he was a "small business" and not a big company. He should learn about the care a small business gives vs a big business. Here are some other major issues/failures by Dan; -He measured the liner wrong and a new liner had to be ordered which wasn’t installed until November 10th 2021. -Our pavers are completely crooked, cut wrong, laid wrong, not level and honestly embarrassing (Picture included). We received quotes for $50,000 the same year Dan finished the job to completely rip up his work and do it properly. -Dan installed 2 separate heaters (1 for the pool, 1 for the spa) and the spa heater died within 6 months of install and wasn’t covered under warranty because it was installed improperly. -Dan had no idea how to get permits for the City of Burlington especially the tree permits. he violated a condition of the permit and we had to beg the city not to fine us (can be up to $100,000 or they make you rip out the work). -During the build we also had a bathroom installed in our pool house and AV equipment put up throughout. Lines and pipes were cut and we had to pay our AV guy a second time to rerun the lines. -To top it all off, Dan never finished the job. There are still several things he promised and was meant to do that he never came back to finish. He didn’t even properly start the pool up for us. This is a lot, we realize. Dan Stewart put us through absolute HELL. And years later we are still paying to fix all the terrible work that was done. He is a fraud and we encourage you to RUN if you are considering working with this company. Jocenito Gomes2024-06-11Trustindex verifies that the original source of the review is Google. Our pool was closed efficiently and with respect for our backyard. We have a tarp and water bags and I was happy that the gentleman didn’t let the hose run on my lawn after he finished with the bags. The last company made an awful mess on my lawn from the bags. It was good communication of the helper + more experienced worker, making sure all of the water was out of the pipes before moving to the next step. As a big pool, it’s a lot of work for us to get it opened and closed each year. Not to mention keeping up with the leaves and pines. Archie Sanders2024-06-08Trustindex verifies that the original source of the review is Google. We initially contacted Dundas Valley Pools through WhatsApp and they were very prompt at responding to our problem. After a short back and forth, Dan was able to determine that the sand filter was likely the problem. When he came to assess in person, he noticed leaking from the backwash line and was able to install a fitting onto the backwash line to prevent it from leaking. I’m really impressed by the analysis over the phone and in person, as well as fixing the problem for us so that we didn’t need to spend $1000 on a new sand filter. James Paul2024-06-04Trustindex verifies that the original source of the review is Google. As a small business, they do a great job solving problems but they need to be more available by phone call. I called and called with no response until finally I was able to get a hold of them to tell them about my problem. Once I did finally talk to someone, they were 2 weeks out until someone could come by and actually assess things. It ended up being that the cartridges were too dirty and they recommended replacing them. I will likely replace this year but I just wish someone were able to tell me that over the phone. Tulsi Kaur2024-06-03Trustindex verifies that the original source of the review is Google. The work that they did on our pool has turned our backyard into something else! We had an old steel wall pool and the concrete deck was pretty bad. Dan recommended replacing the deck as well as putting in new skimmer jets and also putting in two new lights on the house side of the pool. We got interlock done around to replace the concrete they ripped out. But the major change was putting in a raised garden bed + steps to help with the erosion on our house side. It’s what they should have done when they built the pool, and we’re glad that Dundas Valley Pools was able to not only refurbish our pool but also fix the sloping problems with our backyard, so that the water and ice no longer lingers on the deck around the pool. It was a long process but the result speaks for itself.. Can’t wait for summer!
Keep Your Pool Safe This Winter With Dundas Valley Pools In Rattray Marsh
We understand that winter can be tough on your pool, and that’s why we’re here to help with our top-notch winter pool cover services. Our customer-focused approach means we prioritize your needs and ensure your pool is well-protected during the colder months. With our extensive range of flexible service offerings, we’re committed to providing the right solution tailored specifically for you, ensuring peace of mind while your pool remains safe and secure. When it comes to winter pool covers, we know that one size doesn’t fit all. That’s why we take the time to assess your pool and discuss your preferences before recommending the best cover options. Our experienced team is dedicated to ensuring that your pool is not only shielded from the elements but also remains in excellent condition for when the warmer weather returns. We’ll handle the installation with precision, so you can rest easy knowing your investment is protected. Moreover, our commitment to customer satisfaction doesn’t end with the installation of your winter cover. We offer ongoing maintenance and support to address any concerns you may have throughout the season. If you ever have questions or need assistance, our friendly team is just a call away. We’re here to ensure that your pool remains in the best possible shape, allowing you to enjoy it fully when the sun shines again.
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Protect Your Pool Investment
As we transition into the winter months, it’s crucial that we think about how to protect our pool investment. A high-quality winter pool cover is not just a seasonal accessory; it’s an essential safeguard against harsh winter conditions. We all know that snow and ice can wreak havoc on our pools if left unprotected. By investing in a durable winter cover, we’re ensuring that our pool remains in excellent condition, preventing costly repairs or renovations down the line. It’s about preserving the beauty. When we cover our pool for the winter, we're not only shielding it from the physical elements but also from debris, dirt, and unwanted pests. Picture the serene sight of our pool, free from fallen leaves and twigs, sitting quietly under a snug cover. This not only makes for a more pleasant spring opening but also reduces the amount of cleaning we’ll have to do when the warmer months return. Imagine how much easier it will be to unveil a pristine pool that’s been protected. Moreover, a well-fitted winter cover can also help us save on maintenance costs throughout the colder months. By preventing algae growth and chemical imbalances, we can avoid the expenses associated with extensive cleaning and balancing when we’re ready to reopen our pool. This proactive approach not only extends the life of our pool but also enhances our overall enjoyment, knowing that we’ve taken the right steps to protect our investment. Let’s embrace the season with confidence, knowing our pool is good in condition.
Why Is A Winter Pool Cover The Right Choice For Our Needs?
When we think about protecting our pool through the harsh winter months, a winter pool cover becomes an essential investment for us. It not only shields our pool from the relentless snow, ice, and debris that can accumulate over time, but it also significantly reduces the wear and tear that can occur during the off-season. Choosing a high-quality cover ensures that we’re taking proactive steps to maintain our pool’s condition, so we can enjoy it to the fullest when spring rolls around.Safety is another crucial factor we can't overlook. For families like ours, especially those with children and pets, a winter pool cover provides peace of mind. By preventing accidental falls into the pool, we can feel secure knowing that our loved ones are protected during the winter months. This added layer of safety allows us to relax and enjoy the colder season without the worry of potential accidents.Finally, one of the best perks of having a winter pool cover is how it simplifies our spring opening process. With a well-installed cover, we can expect our pool to remain cleaner throughout winter, meaning less time spent on cleaning and maintenance when we’re ready to dive back in. This convenience allows us to transition smoothly from the winter months to the warmer days ahead, ensuring our pool is ready for fun and relaxation when we need it most.
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Directory Of Services
Pool Liner Replacement
Pool Liner Replacement
Winter Pool Cover
Winter Pool Cover
Swimming Pool Liner
Swimming Pool Liner
Pool Opening
Pool Opening
Pool Builder
Pool Builder
Frequently asked questions
What’s the purpose of a winter pool cover?
A winter pool cover helps protect your pool during the colder months. It keeps debris, leaves, and snow out of the water, which not only makes spring cleaning easier but also helps maintain water quality. Plus, it adds an extra layer of safety for children and pets.
Overview of How do we choose the right winter pool cover for our pool?
Choosing the right winter pool cover depends on a few factors, including the size and shape of your pool, as well as your specific needs. We can help guide you through the options, from mesh covers that allow water to drain through to solid covers that provide maximum protection.
How do we properly install a winter pool cover?
Proper installation is key to ensuring your cover performs well. We recommend ensuring that the cover is secured tightly over the pool and that all anchors are properly fastened. If you’d like, we can assist with the installation to ensure everything is done correctly.
Important facts about Can we leave our winter pool cover on all season long?
Yes, you can leave your winter pool cover on throughout the winter season. It’s designed to withstand harsh weather conditions. Just make sure to periodically check for any accumulated debris or water on top of the cover, as this can cause strain.
Overview of When should we remove the winter pool cover?
It’s typically best to remove the winter pool cover in early spring, once the threat of freezing temperatures has passed. This way, you can start preparing your pool for the swimming season ahead. We can help with the removal and the initial cleaning of your pool to get it ready for use!